SMS Terms

Partners On The Line LLC

Effective date: November 5, 2026

These SMS Terms are posted at partnersontheline.com/sms-terms.

1. Two kinds of texts

Texts from Partners On The Line to our clients. Partners On The Line LLC (“POTL”) sends text messages to business owners and staff who use our service and agree to receive them. These include call summaries, booking alerts, account notices, and updates about their service.

Texts sent on behalf of a business. When you call a business that uses our service, that business may text you through our service, for example to confirm a booking or remind you of an appointment. These texts are sent under that business’s own name and registration through our POTL Booking & Call Alerts program, and only with your consent. Questions about those texts should go to that business. STOP and HELP work as described below.

2. Consent

Clients and their staff agree to receive texts from POTL by checking the text-message box on our website form or on their Order Form.
Before any text is sent on a business’s behalf, that business’s virtual assistant asks for your permission during the call, and we keep a record of that consent, and of any opt-out, for at least 4 years after the last text or opt-out.
Your consent covers only the kinds of texts described when you agreed. We do not use it to send marketing messages.
Consent to receive texts is not a condition of buying any product or service.

3. Message frequency and cost

Message frequency varies with call activity and your account.
Message and data rates may apply.
We send texts between 8 a.m. and 8 p.m. in the recipient’s local time, except messages you request or reply to.

4. How to opt out or get help

Reply STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE to any message to stop receiving texts from that sender. We also honor opt-out requests made by any other reasonable means. You will receive one final message confirming you have opted out.
Reply HELP for help. For texts from POTL, you can also contact us at support@partnersontheline.com or (602) 878-3167. For texts sent on behalf of a business, the HELP reply includes that business’s name and how to reach it.
If you opt out and later want texts again, reply START.

5. Carriers

Mobile carriers are not liable for delayed or undelivered messages.

6. Privacy

See our Privacy Policy at partnersontheline.com/privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes, and text messaging opt-in data and consent are not shared with any third parties, except service providers that deliver the messages for us.

7. Changes

We will post updates on this page with a new effective date.